Returns

RETURNS POLICY

We only stock styles that we love, so we know you’ll look great in our gear.
If for any reason there is an issue with your garment we have a flexible returns policy so you can shop with us worry free!

If you have changed your mind or have chosen the wrong size, we will happily exchange the item or you can choose a store credit for the item/s so that you can pick something more suitable :) We do not offer refunds for change of mind. 

In the case of manufacturing faults or incorrect items, we will gladly refund to the method of payment used once the item has been returned. In this case the cost of returning the item will be borne by us.
Please email us at admin@attikclothing.com.au for more information.

Sale items: All sale items are final sale. Meaning we do not offer a refund or exchange for credit on these items. Sale items do no include items purchased with a special code or voucher. 

Online Exchanges and Returns can also be made in store. 

RETURNS PROCESS

In order for us to provide you with a credit note on your return, it must meet the following conditions:

1.  Items must be returned within 14 days for domestic and 21 days for international.

2.  Items must be returned in original condition - unworn, unwashed and with all tags attached. Our team will inspect the return before we issue a credit note. Attik reserves the right to refuse the return if it does not meet these conditions. You will be notified via email if your item is not suitable for a return and we will arrange to send the items back to you.

3.  Must be a full-priced item.

4.  Initiating a Return - Please send an email to admin@attikclothing.com.au letting us know your name, order number​ and the reason for your return. please be as detailed as possible and include this information in your returns parcel along with your original invoice. If the product is faulty we will refund you the shipping costs, if this is a change of mind shipping costs are borne by the customer. 

5.  Send the item back to us at:

Attik Clothing
4 Alma Avenue, Enmore

NSW, 2042, Australia

NOTE: For hygienic reasons; cosmetics, hosiery, swimwear and earrings cannot be returned.

The cost of return shipping will be at the customer's expense and will not be refunded or added onto your credit note. Returned items not received or lost in transit will not be issued a credit note or replacement.

PLEASE TAKE CARE

Items which are not received in their original condition as defined above will automatically be returned to sender, so please take due care when first trying on your new outfit. In particular, take care not to get makeup/deodorant/perfume on the garment. In the rare event that a return is rejected, the decision is final and not negotiable.

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RECEIVED RETURNS

All our returns are processed within 1-3 business days by our friendly staff. You will be contacted by our team as soon as the garment has been inspected.

FOR A SMOOTH RETURN

It is recommended that you:

1. Use a traceable delivery method for all returns and

2. Insure your delivery for safe return to Attik so that you are completely protected if the shipment is lost or damaged in transit. If you choose not to undertake the advised recommendations, you are responsible for loss or damage to the product during shipping.

KEY POINTS!

Product Display

Although we have made every effort to display as accurately as possible the colours of our garments, as computer monitors vary, we cannot guarantee that your monitors’ display of any colour will be completely accurate.

Exchanges

Due to the popularity of our range, we have an extremely fast turnover of stock so we cannot guarantee that we will have a different size or colour in stock to fulfil an exchange request.

Credit Note

A Credit Note is the dollar amount that is credited to your account. The credit has an expiry period of one year, and will appear as a payment option when you log in and check out with us. You must be logged in to use the Credit Note.
Credit notes can be used in conjunction with discount or promo codes.